— Terms & Conditions —
This website is operated by Regal Collection PLT. Throughout the site, the terms “we”, “us” and “our” refer to Regal Collection PLT; while the term “you” refers to all users of the site, including without limitation users who are browsers, vendors, customers, merchants and/or contributors of content.
Any transaction executed through Regal Collection’s service is governed by the laws of the Malaysia and any statement herein with regard to time, period and place is based upon the time, period and place of Malaysia.
Copyright and Site Access
All content included on this site, such as text, graphics, logos, banners, images, audio clips, digital downloads, data compilations, and software, is the property of Regal Collection or its content suppliers and protected by the International copyright laws.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Site, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
You may not frame or utilize framing techniques to enclose logo, or other proprietary information (including images, text, page layout, or form) of us without express written consent. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Regal Collection as long as the link does not portray Regal Collection, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use the Regal Collection logo or other proprietary graphic as part of the link without express written permission.
Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or timelier sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
User Comments, Feedbacks and other Submissions
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Regal Collection offers a 14-day unconditional refund to all of its members. However, we reserve the right to revoke any and all benefits of the 14-Day Refund (including the right to cancel a previously awarded refund, if it is found that a customer has attempted to or has violated or circumvented the 14-Day Refund Terms & Conditions. If the 14-Day Refund is being intentionally abused or manipulated to circumvent its intent, we reserve the right to reject future 14 Days Refund claims from any persons who participated in such actions.
For more details, please review our Return Policy.
Termination of the Use Contract
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof)
When the Use Contract is terminated pursuant to this Article, we may withdraw any benefits given to the relevant member and refuse to approve the members’ re-application.
- The delivery period shall be from the day following the day on which payment receipt is confirmed to completion of delivery.
- Public holidays, weekends and any other days during which delivery is impracticable due to a force major event are not included as part of the delivery period.
- Invalid Address
You are responsible for the shipping information while placing the order. You can contact us for updates to your shipping information if your order is not shipped. Though we make full effort in ensuring your shipping information is updated in our system, we do not guarantee that this update will be correctly reflected on your order depending on various situations. Once your order is shipped, changes are impossible.
In the event that the address is incomplete or invalid, the parcel will be returned to our office. This can take up to 15 days. Only when the package returns to us, we can offer you the re-shipment option. You may be charged extra shipping costs for this service. You may also request for a refund for this error (in form of account credit).
If the address was inputted incorrectly or someone accepted the parcel and did not return it, we will not be held responsible.
Please contact us if you do not receive your parcel within 14 business days.
We attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.
The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. With respect to items sold by us, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Regal Collection PLT, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Regal Collection PLT
101, Ground Floor, Jalan Maxwell
48000 Rawang, Selangor