— Our Guarantees —

FOR OUR DEAR VALUED CUSTOMERS

 

— FREE SHIPPING FROM JAPAN AND TO YOUR HOME —

We handle the shipment cost for you, carrying and hand picked by ourselves FREE SHIPPING

above RM99 in single order!

 

 

— 100% Authenticity & Quality Guaranteed —

We hand pick and examine the items by ourselves, and purchase directly from reputable suppliers in Japan, to ensure the quality is up to par.

Also, we check and sealing every parcel by ourselves before proceeding shipment to your home.

 

 

— Competitive Pricing —

What we stated on our official pages is already inclusive of taxes & all kind of costs.

We work directly with our reputable suppliers and try our hardest to make sure our customers are receiving

the BEST PRICE ever in Malaysia or even International.

 

 

— 14 Day Unconditional Refund —

If our customers are not satisfied with their orders, you could receive your refund without any worries:

– Request return must be made within 14days from date of Purchasing –

– Items must be returned together with its original box (if any) with receipts –

– Please inform us before sending back the product –

– Not applicable to special ordered items –

 

 

— About the Postage Charge during return —

Customer has to bare the postage fee first during the return process. We would refund a maximum of RM5 to your account.

 

 

— How to Return Items? —

Kindly email your inquiry to help@myregalcollection.com with the subject “Return Item”.

We will assist as soon as possible within 7 working days.

To make the process run smoother and faster, do include the necessary information such as pictures of the items & its condition & your order details.

*Please allow a minimum of 7 working days from the date we receive your return parcel.